In the event that a customer receives all or part of their order as damage or defective upon delivery (within 72 hours of delivery) or not within the specifications advertised, they have the option to return or exchange for a functional product. Conduct Science will cover shipping costs. The returns policy does not cover customer’s […]

Creating a ticket using the Support system on conductscience.com is a straightforward process. Here are the steps you can follow as a customer: Go to conductscience.com Click on the “Support” button or link on the homepage, it will redirect you to the support center. Once you are on the support center, you will see the […]

As a scientific company, our technical support is designed to ensure that our scientists have the resources they need to effectively use and maintain our products. Upon activation of your product, you will have access to our support platform, which includes a wide range of multimedia tutorials and step-by-step guides. We make sure to keep […]