As a scientific company, our technical support is designed to ensure that our scientists have the resources they need to effectively use and maintain our products. Upon activation of your product, you will have access to our support platform, which includes a wide range of multimedia tutorials and step-by-step guides. We make sure to keep this platform up-to-date, so you can easily manage your equipment and troubleshoot any technical issues that may arise.

In addition to the information available on our support platform, we also offer technical support via support tickets. By logging in with the credentials used to purchase the product, you can open a ticket and describe any technical issues you may be experiencing. Our team of experts will respond within 24 hours.