Software Guide2 min read

Support requests

To create a support request on conductscience.com, please follow these steps: \t__LI__Log in to your account on conductscience.com using your email address and password. \t__LI__Navigate to the...

Updated Feb 13, 2026

To create a support request on conductscience.com, please follow these steps:

\t__LI__Log in to your account on conductscience.com using your email address and password.

\t__LI__Navigate to the "Support" or "Help" page on the website.

\t__LI__Select the appropriate category for your request, such as technical support, billing, or account issues.

\t__LI__Fill out the support request form with a clear and detailed description of your issue or question. Be sure to include any relevant information such as error messages or account details.

\t__LI__Attach any relevant files or screenshots that may help the support team understand your issue.

\t__LI__Submit the support request by clicking on the "Submit" or "Send" button.

\t__LI__You will receive a confirmation email with a reference number for your support request.

\t__LI__You can track the status of your support request by logging in to your account and navigating to the "Support" or "Help" page.

Alternatively, you can contact customer support via email or phone and provide all the necessary information to open a support request ticket.

Please note that response time may vary depending on the complexity of your request and the workload of the support team. The support team will do their best to resolve your issue as soon as possible.

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