Orders & Shipping
Order tracking, shipping, returns, and refunds
Returns & Refunds
Return policies, refund requests, and exchanges
Shipping & Delivery
Shipping times, tracking, and delivery issues
How to Track Your Order
Learn how to track your order status and delivery.
Do you offer any expedited shipping options for customers who need their products quickly?
Yes, we offer expedited shipping options for customers who need their products quickly. During the checkout process, you can clarify your deadline and specify the shipping method desired, including...
Are all of your products in stock and available for immediate shipping?
We strive to keep most of our products in stock and available for immediate shipping. However, in some cases, certain products may be out of stock, on backorder, or custom-made products. If this is...
How long does it usually take for my product to arrive after I purchase it?
The delivery time for your product will depend on the shipping method chosen at checkout and the destination of your order. Typically, orders shipped using standard shipping can take anywhere from...
Other
How to make an appointment
To make an appointment with operations (shipping and product questions), account (for purchasing, finance, invoicing), or a scientist to help with lab supplies and questions on methodology, you will...
What is the status of my order?
To get an update on the status of your order on conductscience.com, you have several options: \t__LI__Log into the dashboard: \t__LI__Log in to your account on conductscience.com using your email...
How do I place a custom order?
To place a custom order, you will need to contact us directly. We will ask you for more information, specifications, and drawings of the product you require and instructions for submitting your...
What information do I need to provide to place a custom order?
You will need to provide details such as the specific measurements, colors, materials, and other specifications for the product you want to customize. If you have papers, or drawings, to share, it...
How long does it take to receive my custom order?
The time it takes to receive your custom order will vary depending on the complexity of the product and our production schedule. Some custom orders may be completed within a week, while others may...
What is the typical shipping time for orders placed on your website?
Shipping time for orders placed on our website depends on various factors such as the product's availability, product customizations, destination (shipping address), shipping logistics, and shipping...